Privacy Policy

Last Updated: July 13, 2026

Elevate Events & Catering ("we," "us," or "our") is committed to protecting the privacy and security of the personal information that we collect from individuals who visit our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website, you consent to the practices described in this policy.

Information We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How We Use Your Information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How We Store Your Information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How We Communicate with Our Site Visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Disclosure of Your Information

We may disclose your personal information to third parties under the following circumstances:

To trusted service providers who assist us in operating our website, processing payments, managing customer communications, or providing services on our behalf. These providers are contractually obligated to protect your information and use it only for the services they perform.
To comply with applicable laws, regulations, legal processes, or lawful requests by public authorities.
To protect the rights, property, safety, or security of Elevate Events & Catering, our customers, or others.

We do not sell, rent, trade, or otherwise transfer your personal information to outside organizations for marketing or promotional purposes under any circumstances.

SMS Consent

By providing your phone number, you agree to receive conversational text messages from Elevate Events & Catering regarding your inquiries, bookings, appointments, and occasional promotional updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Your mobile information will not be sold or shared with third parties for marketing or promotional purposes. For questions about SMS messaging, contact us at info@elevateeventsvenue.com or 813-419-3488.

Data Security

We take the security of your personal information seriously. We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction.

While no method of transmitting or storing information is completely secure, we continually work to protect the information you provide using industry-standard security practices.

Access to Personal Information

Access to personal information is limited to authorized personnel who require the information to perform their job responsibilities and provide services to our customers. Employees and authorized service providers are expected to maintain the confidentiality of customer information and are granted access only on a need-to-know basis.

Your Choices

You have the right to:

- Access, correct, or delete your personal information.

- Opt-out of receiving marketing communications from us.

- Withdraw your consent at any time.

To access, update, correct, delete your personal information, withdraw your consent, or ask questions about this Privacy Policy, please contact us:

Elevate Events & Catering

Email: info@elevateeventsvenue.com

Phone: (813) 419-3488

Mailing Address:
324 W Robertson Street, Brandon, FL 33510

We will respond to your request within a reasonable timeframe.

Data Sharing

Customer data is not sold, rented, transferred, or shared with outside organizations for marketing or promotional purposes under any circumstances. Mobile opt-in information, SMS consent, and phone numbers collected for SMS communications are never shared with third parties or affiliates for marketing or promotional purposes.
Mobile opt-in information, SMS consent, and phone numbers collected for SMS communications are never shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Information may only be shared with trusted service providers who help us operate our business and deliver services, and only to the extent necessary to perform those services.
All other uses of personal information are governed by this Privacy Policy.

Elevate Events & Catering Messaging Terms and Conditions
1. The messaging program includes informational text messages related to appointments, bookings, customer support, event updates, and account information, as well as marketing text messages regarding promotions, special offers, upcoming events, and other information about Elevate Events & Catering.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@elevateeventsvenue.com.
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply. Message frequency varies. If you have any questions about your text plan or data plan, please contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

If you have any questions about this Privacy Policy, your personal information, or our SMS communications, please contact us:

Elevate Events & Catering

Email: info@elevateeventsvenue.com

Phone: (813) 419-3488

Mailing Address:

Elevate Events & Catering

324 W Robertson Street, Brandon, FL 33510